Terms & Conditions
Introduction:
Welcome to Silkmaster Travel, your trusted partner for day trips in the fascinating Cappadocia region of Turkey. With 15 years of experience, we are committed to providing you with unforgettable travel experiences. Before booking your Cappadocia day trips through our platform, please read and understand the following terms and conditions carefully.
1. Reservation and Confirmation:
1.1 All bookings are subject to availability and confirmation.
1.2 Full payment is required at the time of booking to secure your reservation.
1.3 Confirmation details will be sent to the email address provided during the booking process.
2. Cancellation and Refund Policy:
2.1 Cancellations made 48 hours or more prior to the scheduled trip will be subject to a full refund.
2.2 Cancellations made less than 48 hours prior to the scheduled trip will not be refunded.
2.3 No refunds will be given for no-shows or late arrivals.
3. Changes and Substitutions:
3.1 Changes to the date or time of your trip are subject to availability.
3.2 Any changes must be requested at least 48 hours prior to the scheduled trip.
3.3 We reserve the right to change or cancel trips due to unforeseen circumstances. In such cases, a full refund or an alternative trip will be offered.
4. Participant Responsibility:
4.1 Participants must be in good health and must inform us of any medical conditions that may affect their participation.
4.2 Participants are responsible for arriving at the designated meeting point on time.
4.3 Any behavior deemed disruptive or unsafe may result in the participant being removed from the trip without a refund.
5. Liability:
5.1 Silkmaster Travel is not responsible for any loss, injury or damage to participants or their belongings during the trip.
5.2 Participants are advised to take out their own travel insurance to cover unforeseen circumstances.
6. Weather Conditions:
6.1 Trips are subject to weather conditions. In the event of adverse weather conditions, Silkmaster Travel reserves the right to cancel or reschedule the trip.
6.2 In the event of cancellation due to weather conditions, participants will be offered a full refund or the option to reschedule.
7. Pricing:
7.1 Prices are per person and include all taxes unless otherwise stated.
7.2 Silkmaster Travel reserves the right to change prices due to changes in operating costs or external factors.
8. Privacy Policy:
8.1 Silkmaster Travel is committed to protecting the privacy of our customers. Personal information provided during the booking process will be treated in accordance with our Privacy Policy.
By booking a daily Cappadocia trip through Silkmaster Travel, you agree to these terms and conditions. If you have any questions or concerns, please contact our customer service team before booking your reservation.
Thank you for choosing Silkmaster Travel for your Cappadocia adventure!